Refund Policy

We review every refund request individually and aim to be fair. Because our services are digital and begin once payment is verified, refunds are limited to the situations described below.

• We are unable to start or complete your order
• We cancel or decline your order
• You request cancellation before your order has started processing
• Your order is delivered only in part — in that case, a partial refund for the undelivered portion may apply
• You paid more than the order amount (the excess may be refunded)

• The order has been delivered as described
• The submitted account, post or video was private, deleted, renamed or incorrect
• The platform removed engagement or took action on your account after delivery
• Funds were sent on the wrong network, to the wrong address or in the wrong asset
• The order violated our Terms of Service

Where a service includes refill information, we address eligible drops through refills rather than refunds. Contact support with your order reference if you notice a drop.

Email socialora1@gmail.com with your order reference (SO-XXXXXXXX), your transaction ID or hash and the reason for your request. We may ask for additional information to verify the payment.

Approved refunds are sent in cryptocurrency to a wallet address you provide, on a supported network. Refund amounts are based on the USD order value. Network fees and exchange-rate differences may affect the final amount received.